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frequently ASKED questions

What about my pets?

Pets and motion sensors can live together. If you use the motion sensor with the pet in close proximity it probably will set off the sensor. Use the test light on ProtectionPhone to discover for yourself the sensitivity of your pet(s), then devise a strategy which allows the ProtectionPhone to function without pet interference; you may find that pointing it in a specific direction or slightly raising the unit solves the problem.

How does the Self Test function help me?

The test switch on the ProtectionPhone powers the green LED light near it. It tells the operator instantly when the motion sensor detects something (light comes on). Teh light stays during a timed period (the listening period) then the phone would disconnect (light off), now, light is off and ProtectionPhone is instantly re-armed for the next detection. Knowing how to use this function allows the operator to discover the exact perameter and sensitivity of the motion sensor within their personal environment. Operational tip: Unplug the phone line. Now the ProtectionPhone will show LED light "on" for detection and light "off" for disconnect and reset without calling. Always remember that the first time you turn the ProtectionPhone power "on" it takes 60 seconds to arm but the LED will turn off at 30 seconds. You must wait 30 seconds after the light has gone off before the ProtectionPhone is armed (only the first time). Thereafter, when the light goes off, the ProtectionPhone is instantly armed.

What if I hear a burglary?

First, be grateful you're not there. Thankfully you are listening from a remote location. Never attempt to apprehend criminals. This could be very dangerous! If professional assistance is required, call 911 and explain clearly "I am the property owner/manager and I have a security system that called me and I am able to listen to sounds at that location. Presently someone is burglarizing that space. This is a verified alarm". Now, provide the authorities with as much detailed information as you can to assist them in their task.

How do I know my best use of my Protection Phone?

Simple, think like an intruder. If an intruder entered, where would he come from (34% come through the front door), where would he go? What's he want? Predicting this movement should dictate the ProtectionPhone's position in the room. First place ProtectionPhone in the best place, lastly run the cords. Use extension cords if necessary.